Five Elms Capital leads investment to accelerate UrgentIQ’s AI platform and expansion across the rapidly growing urgent care market

• UrgentIQ has received a Series A growth investment from Five Elms Capital, accelerating the company’s mission to build the definitive AI-native operating system for urgent care centers.
   
• The investment will accelerate UrgentIQ’s expansion beyond the EMR into a unified clinical and financial platform, including AI-powered documentation and coding, automated revenue cycle management, insurance verification, and checkout.
   
• Five Elms Capital brings deep experience scaling vertical AI-native software businesses and will support UrgentIQ as it continues to grow and innovate across the urgent care industry.

NEW YORK, Sept. 11, 2026 /PRNewswire/ — UrgentIQ, the AI-native electronic medical record (EMR) purpose-built for urgent care centers, announced today a $15M Series A growth investment from Five Elms Capital. The partnership will accelerate UrgentIQ’s product roadmap to expand AI-powered clinical workflows while scaling the team to better serve a rapidly growing network of urgent care operators across the country.

Founded by Nat Gibbs, UrgentIQ has quickly established itself as an AI-native platform built specifically to support urgent care centers, earning a 9.7/10 average customer satisfaction rating. Unlike legacy EMRs adapted from hospital and primary care environments, UrgentIQ was built from the ground up around the unique economics and workflow of urgent care – where speed, throughput, documentation, coding, and collections are tightly interconnected. Customers leveraging UrgentIQ platform cited significant improvement in throughput times of patients in their facilities, through agentic AI-powered automation and a seamless experience for the end user.

“Urgent care is one of the most operationally demanding environments in healthcare: patients arrive sporadically and providers have minutes, not hours, to make decisions; plus every visit has to move seamlessly from care to payment.” said Nat Gibbs, Founder and CEO of UrgentIQ. “And yet, the industry’s core software was largely built for healthcare environments that operate nothing like this. We believe urgent care deserves its own operating system – one designed around speed, intelligence, and automation from the ground up. That is what we’re building with UrgentIQ.”

With Five Elms’ backing, UrgentIQ will accelerate development of its core platform, including a native billing module to bring revenue cycle management fully in-house, advanced AI-powered diagnosis and coding capabilities, live insurance verification, and an AI checkout agent. These capabilities are designed to help clinics see more patients, capture more revenue, and reduce administrative burden across every stage of the patient visit. As the urgent care market consolidates around private equity-backed platforms and multi-site groups, UrgentIQ is positioned to serve both independent operators and larger organizations seeking a modern, scalable platform that works across their entire network.

Joe Onofrio, Partner at Five Elms Capital, commented on the investment: “UrgentIQ has built a platform with exceptional operator adoption and product satisfaction, and the metrics reflect it. We are proud to partner with Nat and the team as they bring a modern, purpose-built solution to a market that has been long overdue for one”.

About UrgentIQ

UrgentIQ is the AI-native operating system for urgent care. Built from the ground up around the speed, throughput, and economics of walk-in care, UrgentIQ brings scheduling, patient intake, clinical documentation, AI-powered coding, revenue cycle management, and payments together on a single intelligent platform. By embedding AI directly into the workflows that run an urgent care center, UrgentIQ helps operators automate administrative work, move patients through care faster, and capture more of the revenue they earn. UrgentIQ is trusted by independent operators and multi-site urgent care groups across the country. For more information, please visit urgentiq.com.

About Five Elms Capital

Five Elms Capital is a growth investor in B2B software companies delivering innovative, AI-powered solutions to vertical end markets. We provide capital and resources to help companies accelerate growth and further cement their role as industry leaders.

With over $3 billion in assets under management and a team of over 80 professionals, Five Elms has invested in more than 70 software platforms worldwide. Beyond providing capital, Five Elms delivers strategic and operational expertise, focused on executing initiatives that move the needle on AI, growth, retention, and product to set companies up for long-term success. For more information, visit fiveelms.com.

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SOURCE Five Elms Capital