Based on Top Reviews From Vehicle Shoppers Across U.S., Earnhardt Peoria Kia Elevates the Customer Experience in Phoenix Area

PEORIA, AZ / ACCESS Newswire / September 11, 2026 / Earnhardt Peoria Kia earned a 2026 Consumer Satisfaction Award by Cars.com. Consumer Satisfaction Awards recognize the top 15 percent of automotive dealerships delivering exceptional customer service as rated by online reviews.

“Local dealerships are the industry’s foundation, and our annual Consumer Satisfaction Award recognizes those who excel in customer experience. Earnhardt Peoria Kia stood out for providing a top-notch experience,” said Jamie Oldershaw, Vice President of Customer Experience at Cars.com. “With over 16 million reviews, Cars.com empowers shoppers to choose the best dealership while providing dealers and automakers with valuable insights to improve operations. Automakers supporting transparency, responsiveness, and seamless transactions across their network deliver a superior overall experience.”

High levels of responsiveness and individual dealership employee accountability continue to win out as top predictors of dealer success in the Consumer Satisfaction Awards. Actively responding to negative consumer reviews makes a difference, giving the dealership a chance to correct mistakes.

“We are so happy that our team has been recognized by this award,” said General Manager Scott Clark. “From our sales and finance staff to our busy service department, everyone works hard to maintain an atmosphere of neighborliness. Our founder Tex always said: We treat everyone like family.”

“As an Earnhardt store, I’d say our NoBull approach really enables our staff to put the customer first,” he added. “This year the Earnhardt family is celebrating 75 years of business, and you can’t do that without prioritizing each person who walks through our doors.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2025 calendar year, as well as management response rate to those reviews.

About Cars.com Inc.

Cars.com Inc. is a trusted audience-powered and data-driven technology platform that simplifies buying and selling cars. The flagship Cars.com marketplace connects millions of consumers to dealerships across the U.S., powering the car buying experience with artificial intelligence (“AI”) shopping tools and comprehensive vehicle reviews and content. Our interconnected ecosystem of products enables dealers and OEMs to sell more cars by efficiently leveraging our marketplace, dealer websites, trade and appraisal tools, and proprietary in-market media solutions. Learn more at www.carscommerce.inc.

About Earnhardt Peoria Kia

Earnhardt Peoria Kia is a proud member of Earnhardt Auto Centers, an Arizona staple since 1951. Built on Tex Earnhardt’s famous “No Bull” philosophy, Earnhardt Peoria Kia provides drivers across the Phoenix West Valley with transparent pricing, exceptional customer service, expert maintenance and repairs, and a comprehensive selection of new Kia vehicles and pre-owned options. Shoppers can visit the West Bell Road showroom at N 91st Avenue or utilize the “No Bull Express” online buying platform. Learn more at www.peoriakia.com.

Press Contact:
Scott Clark, General Manager
Scott.Clark@earnhardt.com
623-933-6900

SOURCE: Earnhardt Auto Centers

View the original press release on ACCESS Newswire

Media gallery

About The Author
Earnhardt Auto Centers